NO REFUND! NO EXCEPTIONS! NO REFUNDS ON HAIR

ALL CLOSURES ARE FINAL SALE
Once you install your hair, dye, or break the label Luscious Hair is not responsible.

ONLINE ORDERS

 EXCHANGE POLICY:

The items must be mailed for exchange in its original condition. Please send us an email at luscioushair12@gmail.com to notify us of your exchange. We will not accept any merchandise that is not in its original condition. The exchanged item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included.

 SHIPPING IN THE MAIL:

Please give us 24-72 hours to process your order. When your order is finished being processed and put in the mail we will email you with you tracking information. When ordering online some orders may take 2 to 5 business days in the mail. Your package will be coming through United States Postal Service and the address listed someone must be there to sign for your package or they will leave you a slip to pick up at YOUR local post office.

All Closures And Frontals Are FINAL SALE. Once your closure has been dyed, installed, or tampered with in any kind of way, Luscious Hair is not responsible. We will not replace your closure. With proper maintenance and upkeep, closures and frontals can be reused.

SPECIAL ORDERS:

Luscious offers a variety of 100% virgin hair (Malaysian, Peruvian Malaysian 613 (blonde), Curly Hair and Kinky Curly Hair). These are our special order hair. When ordering this hair it can take up to Five (5) business days (excluding around holidays).

SALES & PROMOTIONS:

Online may have specials, coupon codes, and promotions that are only online and not valid for in-store purchases. With any sale coupons, previous purchase, and layaway, CANNOT be combined. No price adjustments for previous purchases.

Payment Methods:

Pay-Pal and Credit Cards. If you have any problems with your payment will have to contact your credit company or contact Pay-Pal at 1-888-215-5506.

IN-STORE PURCHASES

PLEASE MAKE SURE YOU EXAMINE YOUR HAIR BEFORE YOU LEAVE.

EXCHANGE POLICY:

You have within Three (3) business days from your date of purchase. You must have your slip with you at the time of exchange. NO EXCEPTIONS! NO SLIP NO EXCHANGE! HAIR MUST BE INTACT. LABELS CAN NOT BE BROKEN. IN-STORE ONLY.

SPECIAL ORDERS & PRE-ORDERS:

SPECIAL ORDERS REQUIRE A DEPOSIT OF HALF OF YOUR TOTAL BALANCE BEFORE YOUR HAIR IS ORDERED (Curly Hair, Kinky Curly Hair, Malaysian,Malaysian 613 (blonde), & Peruvian) WE WILL HOLD YOUR HAIR FOR 30 DAYS AFTER 30 DAYS YOU WILL BE CHARGED A $50.00 RESTOCKING FEE. IN-STORE ONLY.

PRE-ORDERS A DEPOSIT OF $50.00( This is the minimum deposit you can place to do a preorder). WE WILL HOLD YOUR HAIR FOR 30 DAYS. AFTER 30 DAYS YOU WILL BE CHARGED A $50.00 RESTOCKING FEE. IN-STORE ONLY.

SALES & PROMOTIONS:

With any sale coupons, previous purchase, and layaway, CANNOT be combined. No price adjustments for previous purchases. If we run out of hair for any sale or promotion, you can pre-order to still receive the sale or promotion price. IN-STORE ONLY.

LAYAWAYS:

Layaways are ONLY offered during Holiday Season (November-December) IF LAYWAY IS NOT PICKED UP THERE WILL BE A $50 RESTOCKING FEE. IN-STORE ONLY.

Payment Methods:

Cash or Debit Cards Only. IN-STORE ONLY.

Effective: January 2015